We usually reply within 1–3 business days.
Q: Is my data safe?
All data (nickname, mood records, sealed photos, letters, check-in history, etc.) is stored only on your device — no network, no uploads, and no other app can access it.
Q: How do I erase all my data?
Go to Profile → Erase Data and confirm; all data is wiped in one tap and the app returns to its first-launch state.
Q: Will my sealed photos be lost?
Photos are stored in the app's local sandbox on your device and are deleted only when you actively "destroy" them within the app.
Q: How do I restore my purchase?
Go to Profile → Unlock One-Time Purchase → Restore Purchase.